Keeping Your New Home in Tip-Top Shape
Once you’ve settled into your new home, it becomes increasingly your responsibility to maintain it. As a professional builder, we have a period of time in which we respond to warranty service calls and…
What Superior After-Sale Service Looks Like
What ever happened to customer service? Today, simple respect and responsiveness seems to be more the exception than the rule … especially after the sale. How a homebuilder manages after-sale service, also called warranty…
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